Remote control manager is a software tool to deliver quality IT services.Features with multi-platform remote support that includes Windows, Linux, Mac and mobile devices. Remote Control is a fundamental tool used by all MSPs to achieve quality IT services at a fraction of the cost of deploying personnel for on-site visits. N-able Remote Control Manager is a family of remote access and remote control tools that provide technicians with an array of capabilities suited to the situation. Backed by a global relay network the Remote Control Manager solutions make it fast and easy to connect from anywhere to anywhere.
There are 3 products within this product family:
Remote Control Manager | Attended, Remote Control Manager | Unattended, Remote Control Manager | N-support Pro.
- Technician tools in support of both attended and unattended sessions
- File transfer, chat, registry browser, system information, drawing tools and more
- Directly accessible through N-central
- Session audit information available for reporting
- Agent and agentless support
- Hosted Web-based remote support service for fast start-up, convenience, and no upfront investment
- Advanced 256-bit AES end-to-end encryption for data communications
- Brandable online remote support for your customers
- Multi-platform remote support includes Windows, Linux, Mac and mobile devices
- Fast remote assistance connection times
- Integration capabilities allow for seamless customer view
- Utilize collaboration capabilities for internal meetings and training